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INTERVIEW WITH DURBAN ACCOUNTANT SADIYA MUSTAPHA

See full profile: Durban Accountant - SADIYA MUSTAPHA

 

Were you always planning to be an accountant and why?

No, I didn’t always plan to be an accountant. I chose it because I’m naturally drawn to structure, problem-solving, and making sense of numbers — and over time I realised how powerful accounting is in helping people gain clarity, avoid mistakes, and grow their businesses.

 

When meeting with clients, do they mostly come to your premises or do you mostly go to theirs?

My clients come to my office

 

What is your preferred mode of communication with your clients?

Phone, Face to Face, WhatsApp

 

Have you ever done an online video call with a client?

Yes

 

What do you love most about accounting?

Turning confusion into clarity. I love solving problems, finding answers others miss, and seeing the relief clients feel when things finally make sense — especially when it saves them money or stress.

 

Would you recommend accounting as a career for school-leavers, and why?

Yes, I would. Accounting gives you strong, practical skills, long-term career stability, and the ability to work in almost any industry. It also teaches you how money really works — which puts you in a powerful position whether you work for others or build your own business.

 

What qualities should South African business people be looking for in their accountant?

South African business owners should look for an accountant who is proactive, reliable, and understands local tax laws. More importantly, they should choose someone who communicates clearly, anticipates SARS issues before they arise, and genuinely cares about helping the business stay compliant, tax-efficient, and financially healthy — not just filing returns.

 

What is the biggest challenge facing accountants today?

The biggest challenge is keeping up with constant change — especially frequent tax law updates, SARS system issues, and rising client expectations. Accountants today aren’t just number-crunchers; they’re expected to be advisors, tech-savvy, and problem-solvers, all while ensuring absolute compliance.

 

What aspects of accounting do you focus on most?

I focus most on tax compliance, tax planning, and advisory — making sure clients are compliant with SARS, paying the right amount of tax (not more), and using their numbers to make better business decisions.

 

Describe your average client:

My average client is a small to medium-sized business owner or professional who’s great at what they do but doesn’t want the stress of dealing with tax, compliance, and bookkeeping. They value clear advice, want things done properly, and appreciate an accountant who’s proactive, responsive, and explains things in plain language.

 

How far away from your premises is your furthest client?

We work remotely, so location isn’t a barrier. As long as there’s internet and good communication, we’re able to support clients anywhere in South Africa (and beyond).

 

From your accounting experience, if you could cite one of the biggest reasons SMEs in SA fail, what would it be?

From my experience, one of the biggest reasons SMEs in South Africa fail is poor financial management — not knowing their numbers, falling behind on tax and compliance, and only reacting when there’s already a problem. Without proper cash-flow control and guidance, even profitable businesses can collapse.

 

What accounting software do you like best?

I like Xero best. It’s user-friendly, cloud-based, and works really well for South African SMEs — especially for bank feeds, reporting, and collaboration with clients.

 

What other software, online services or apps do you use?

Besides accounting softwares (Sage, QuickBooks, Zoho), I regularly use SimplePay for payroll, SARS eFiling for tax compliance, Excel/Google Sheets for analysis, email + WhatsApp for quick, clear communication with clients.

 

Do you think the coming wave of automation in the next few years will steal some accounting jobs and why/why not?

Some accounting jobs will definitely change or fall away, especially routine data capturing and basic bookkeeping. But automation won’t replace accountants — it will shift the role. Businesses will still need professionals who can interpret numbers, manage risk, deal with SARS, give advice, and apply judgment. Automation removes the admin; accountants add the value.

 

What is your opinion on Bitcoin?

I see Bitcoin as a high-risk, high-volatility asset, not a replacement for sound financial planning. It can have a place for certain investors who understand the risks, but it’s not something I’d ever recommend without proper diversification, regulation awareness, and a clear tax strategy.

 

What do you enjoy doing in your spare time?

I enjoy spending time with my family, working on side ventures, and switching off from numbers for a bit. I also like learning new things, planning, and doing anything that helps me reset and stay balanced.

 

What is the most interesting thing on your bucket list?

Travelling more with my family and experiencing new places and cultures together — creating memories while still building a life and legacy I’m proud of.

 

What has your experience been on FindanAccountant?

It’s been a positive experience.


See how our other local South African accountants have answered the above questions.